How a misinterpreted response, which became a significant white lie, ended up a healthy daily habit.

~Tuesday~  Last Wednesday, I had my semi-annual teeth cleaning at the dentist I’ve been going to for over 30 years, and with the hygienist I always request, going so far as to schedule my next appointment on a day that she’s scheduled to work. We have the kind of relationship, where last year she said, … Read more

My Mac arrives, bumper sticker slapdown, root canal averted, finacial advising, & coffee with Joe…

~Tuesday~ I was grateful to be able to work from home today, as I could just roll out of bed at 9:00 and start working. That came in very andy after getting to bed at 4:15 last night. At around noontime, my doorbell rang, and by the time I put on some pants and a … Read more

Priceless customer service, a dying laptop, a solar-powered knickknack, & tweets from the grave…

~Thursday~  I went to the Mission Valley Bruegger’s where last week on the same day the customer experience I had made me decide to do something to recognize it. I was ecstatic when I walked in to see the same manager on duty again this Thursday, as well as most of the same crew. I … Read more

Working remotely, teeth so clean I could eat off them, and meeting a pole dancing instructor…

~Friday~  I was grateful to be able to work from home today. I rode over to the Avent Ferry Technology Center, across from the Mission Valley Shopping Center for an Office of Information Technology University Awards for Excellence meeting from 10:00-11:00. I continue to feel professionally affirmed with this group, which of course makes the … Read more

A brand new dentist’s office visit, uneventful bus rides, and a nappy night in…

~Monday~  I was up at 7:15 and to my dentist’s new office by 7:50 for my 8:00 appointment. I’d received no less than three reminders—one by phone, and two by U.S. mail—that this appointment would be at their new location. Entrance to New Office I’m pretty sure that 8:00 is their first appointment time slot, … Read more

Fun time at the dentist (really!), price check on aisle 11, MBD BOD meeting minutes, & an office run

~Monday~  Sitting in the lobby of my dentist’s office, which it shares with what looks like another medical-type practice, it occurred to me that I’ve been coming here forever, and I have no idea what that business actually is. Once I was called back, I asked, “Can you tell how long I’ve been coming here?” … Read more